❓ Frequently Asked Questions
MOJOGOO We strive to deliver your orders as quickly and securely as possible. Here’s what you need to know about our shipping process.
📍 Q1: Will I receive tracking information after placing an order?
Yes, once your order is shipped, you will receive a tracking number via email so you can monitor the delivery progress.
💾 Q2: How can I download a digital product after purchase?
You will receive a download link by email immediately after payment. Please check your inbox and spam folder.
🔄 Q3: Can I return a product?
Physical products can be returned within 7 days of delivery. Digital products are non-refundable unless faulty or undelivered.
📦 Q4: What should I do if I haven't received my order?
Please contact us with your order number. We’ll investigate and provide updates or reissue if needed.
🏷️ Q5: Do you offer wholesale pricing?
Yes, we do! Please contact us directly to request a wholesale catalog and pricing.